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Quality management webinar: How Georgia adapts to a growing senior population




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Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.


Presented December 5th, 2018 by J. Blake Lanier, Senior Business Operations Manager, and Arvine Brown, Program Integrity Unit Manager, from the Georgia Department of Human Services' Division of Aging Services

In the year 2000, Georgia’s Division of Aging Services (DAS) faced a daunting challenge: the state's senior population was expected to triple in size by 2050. In response, the state launched an ambitious quality program, based on the Baldrige Excellence Framework. Today this highly successful initiative produces continuous process improvement and has laid the foundation for a secure, healthy future.

This webinar examines the essentials to effective quality management that the state of Georgia has learned over nearly two decades. Our presenters will share the methods they have refined, the results they’ve achieved, and even some of the mistakes they’ve made along the way – all to help you launch and maintain a game-changing quality management program in your organization.

Some of the principles covered 

This webinar looks at the critical actions DAS took to move a large enterprise of state and local agencies to embrace change. You will see how to:

  • Move your organization from counting beans to counting outcomes. See how Georgia uses strategic goal-setting, effective communication and dashboards to unify a very large organization around continuous process improvement.

  • Align every wheel in the same direction. You will see the intuitive process the state uses to set goals for each unit and department, and how these goals come together to move the state toward its ultimate objectives.

  • Adapt technology to make quality an organic part of everyone’s work. Discover the strategies that can simplify data collection and analysis to maintain your team’s productivity.

Join Blake Lanier and Arvine Brown, from the Georgia Department of Human Services Division of Aging Services, as they share their experiences and insights running a comprehensive quality management program across a large and rapidly growing state. 


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Fill out the form to see the webcast and download the slides. 
 

Meet WellSky!

WellSky is a technology company that delivers software and services to transform an ever-growing range of care services worldwide. Building on a history of excellence and a reputation for quality, WellSky – formerly Mediware Information Systems and Kinnser Software – empowers providers to provide exceptional care, improve operational efficiency, reduce cost, and meet the challenges of their rapidly changing industries.

 

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Presenter: Ronald W. Lanton III, Esq.

Ronald W. Lanton III, Esq., has over 25 years of experience focused on government affairs including activities on the municipal, state, and federal government levels with 15 years dedicated to the healthcare sector. Ron founded the healthcare government affairs and lobbying firm True North Political Solutions. He is now the Executive Director and head lobbyist at Frier Levitt Government Affairs, LLC and is also Senior Counsel at Frier Levitt.

Ron has also worked at Stateside Associates, a greater Washington D.C. area government affairs consulting firm where he handled healthcare, energy, commerce and transportation issues. He has also clerked for a federal magistrate and was appointed as a municipal commissioner on beautification and environmental issues. He frequently consults Wall Street firms on financial issues related to the healthcare sector.

Ron is a 40 under 40 award recipient from the Springfield, Illinois Business Journal. He has been admitted to practice in New York, Illinois and the District of Columbia. He has a BA from Miami University and a JD from The Ohio State University. He is also the chair of the Biologics Committee for the New York Bar Association.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.


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About WellSky

WellSky is a technology company that delivers software and services to transform an ever-growing range of care services worldwide. Building on a history of excellence and a reputation for quality, WellSky – formerly Mediware Information Systems and Kinnser Software – empowers providers to provide exceptional care, improve operational efficiency, reduce cost, and meet the challenges of their rapidly changing industries. Learn more at WellSky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.