Six Billing KPIs You Should Be Tracking
According to the principles of the Hawthorne effect, that which you pay attention to improves. Therefore, if you focus on some specific key performance indicators, you could see some improvement in those areas.
Here are a few billing KPIs that most practices should be tracking — both monthly and year to date:
- Average reimbursement per visit
- Average collection rates
- Average charges per visit
- Days in A/R (DSO)
- Total aging relative to charges
- A/R over 90 days
By tracking your key metrics and trending them over time, you can quickly identify budding issues before they bloom into cash flow problems.